Pre-Trip Arrival Information
WHAT TO KNOW BEFORE YOUR CRUISE
Where are you located?
We are located at HarborWalk Village in Destin. Our main ticket booth is directly behind the Emerald Grande condo, next to the restaurant East Pass Seafood & Oyster House, down Pirate’s Alley.
For directions to the parking lot:
HarborWalk Village
10 Harbor Boulevard
Destin FL, 32541
Where should we park?
We recommend parking on HarborWalk property, either on the surface lot or in the parking garage. It is $20 to park on property and you will pay as you exit. You can also park across the street at the Destin Community Center. Please follow the directions on the signage at the DCC to pay online.
How is traffic?
We are so glad you asked!!! Traffic is horrible, especially during the busy summer months. We recommend from May – August you give yourself at least one hour EXTRA for traffic and parking, on top of what the GPS recommends. There is only 1 main road through Destin, so if there is an accident you are stuck in the traffic. On top of traffic, there is limited parking at HarborWalk Village and in surrounding areas, so you will need extra time to find a place to park. Please keep this in mind when planning your cruise! Refunds will not be given if you miss your cruise.
How early should we arrive for the cruise?
We ask that everyone be checked in at least 1 hour before the scheduled cruise departure. We recommend that everyone should be in line to board at least 30 minutes prior to scheduled cruise departure. Boarding will begin 20 minutes prior to scheduled cruise departure.
CANCELLATION POLICY
What is the company cancellation policy?
Reservations made online are subject to a 24 hour cancellation policy. Reservations made over the phone are subject to a 3 hour cancellation policy. Reservations made through a third party company (Tripshock or Xplorie) are subject to a 24 hour cancellation policy.
Company Cancellation Policy
The Sea Blaster may cancel a cruise due to not reaching a minimum passenger count or at the captain’s discretion due to weather or sea conditions. Weather cancellations are made as close to trip time as possible in every effort to avoid cancellation. If the Sea Blaster must cancel your cruise, you will be offered to reschedule (subject to availability), receive a gift card, or receive a full refund (including trip protection if purchased).
If a cruise is cut short due to weather or mechanical failure, rainchecks will be given to all guests. No refunds are given after the boat leaves the dock, and rainchecks do not ever expire.
Customer Cancellation Policy
The Sea Blaster has a 24 hour cancellation policy for online bookings. If you need to reschedule, you must contact us at least 24 hours prior to your scheduled cruise time. If you cancel prior to the 24 hour cut-off, you will be given the option to reschedule (subject to availability), receive a gift card, or receive a full refund (including Trip Protection fees).
The Sea Blaster has a 3 hour cancellation policy for over the phone bookings. If you need to cancel or reschedule, you must contact us at least 3 hours prior to your scheduled cruise time. If you cancel within 3 hours of your cruise time, you are subject to a 50% charge of the amount due to the credit card on file.
Trip Protection Policy
Trip Protection must be added at the time of purchase and is only available to online purchases. Trip Protection allows for rescheduling (subject to availability), or refund of tickets up to 3 hours prior to scheduled cruise time, for any reason. Any ticket purchased within 3 hours of cruise time will be final sale, and non-refundable. Refunds will reimburse for the full amount of each ticket, less the Trip Protection fees.
Trip Protection is voided, and no refunds will be issued if:
guest(s) check in and pick up physical tickets
guest(s) do not cancel at least 3 hours prior to schedule cruise time
guest(s) do not show up
Nothing beats a fun-filled family dolphin cruise!!
Perfect for families and children of all ages!
Reserve your spot at Destin's most popular water attraction!!